Read about the impact we have on supporting people with brain injuries and other neurological conditions
Our team across our services are here to answer your queries and questions
Take a look at our different services across the UK, and how they can support you
Read about how our services are having an impact on people’s lives
Learn about brain injuries, the rehabilitation journey, from diagnosis and treatment to the ongoing support and independence.
The Brain Injury Linkworker Service is based on the belief in equal and fair access to neurorehabilitation for all. Learn how we can support your organisation.
Read the latest insights about brain injury rehabilitation from the Brainkind research team
View our research teams published book chapters and articles in peer reviewed publications.
Too Many to Count is the first study in the United Kingdom to explore the prevalence of brain injury in domestic abuse survivors accessing community-based services.
Do you support homeless people and prisoners and ex-offenders who have experienced an acquired brain injury? Our training is designed to give you the tools you need to support people in your service.
Login to view and download our BINI and BISI tools
View our careers page for jobs across all our services.
There are many ways to donate to Brainkind. Your donations will help support people with brain injuries and neurological conditions.
Home / The power of kindness: How volunteers help people at Brainkind live life to the fullest
At Brainkind, volunteers aren’t just helping out – they’re helping people thrive.
From supporting activities and sparking conversations to creating inclusive moments and helping people enjoy the world beyond our walls, our volunteers bring something incredibly powerful to our services: time, care, and connection.
This Volunteers’ Week, we’re celebrating the remarkable impact volunteers make across Brainkind and the deep difference their presence makes to the lives of the people we support.
The presence of a volunteer can change the tone of someone’s day in an instant. For Alex, who lives at one of our services, volunteers offer more than help – they offer friendship.
“When volunteers come in, it really brightens my day. I love having the chance to meet new people and hear about their life. And when a volunteer returns, it’s even better. You start building a connection.”
At Shinewater Court, a regular volunteer reflected on the joy of helping people take part in creative activities, from cooking and crafts to planting seeds and celebrating seasonal events.
“The residents are full of enthusiasm. Whether they’re making pizzas or decorating with glitter, their determination to join in, no matter their challenges, is so uplifting. Their laughter, good humour and resilience are truly inspirational.”
One quiet moment summed up the impact perfectly:
“A resident spelled out ‘TA’ on a letter board to say thank you. It meant the world to me.”
Richard has been volunteering at Shinewater Court for 20 years, leading a group called News and Views. Every week, he brings in stories, headlines and thoughtful conversation to share with residents.
“I’m always amazed by how cheerful and resilient the residents are. It’s rewarding to bring a little of the outside world in and to hear their thoughts and experiences in return. I get as much from it as they do.”
His advice to others considering volunteering?
“Absolutely go for it. Come in, meet the team, and see what it’s all about.”
Carol-Anne, who volunteers at Brainkind’s Stagenhoe service, began after retiring from a long career in education. At first, she wasn’t sure what she could offer but quickly discovered how much she had to give.
“Volunteering has given me back a sense of purpose. I started on reception, which let me get to know the residents gradually and rebuild my confidence. It’s meaningful, enriching and it’s helped me transition into retirement in such a positive way.”
Her husband now volunteers in the garden at the same service.
“We each do our own thing, but it’s nice to share the experience and be part of something together.”
Volunteers across Brainkind support in all kinds of ways. For SH, a person we support, volunteer driver Dave has opened up new opportunities:
“Dave has had a positive impact on my life. I’ve been able to go out more often on trips. It’s so good to know there are genuine people like him who want to help.”
And for NH, working alongside Derek the volunteer gardener brings back skills and connection:
“I used to be a gardener, so when Derek tells me what to do, I know it. I like going out to chat and help him. We get on really well.”
One person we support summed up what volunteers mean in a beautiful way:
“Some people get frustrated because they feel excluded from activities. But when a volunteer helps them join in, even just colouring or doing yoga, it becomes more inclusive.
Sometimes it’s nice to talk to someone new, someone who knows different things. Some people can’t express their appreciation, but deep down inside, there is great appreciation.”
Volunteering at Brainkind is about so much more than time. It’s about presence, compassion, and believing in the value of every moment.
To everyone who gives their time to support the people we care for: thank you. You are helping us build a kinder world, where people with complex needs are truly seen, heard, and empowered to live life to the fullest.
If you’re thinking about volunteering, we’d love to hear from you. Whether you have a few hours a month or a day each week, you could help create brighter days and lasting memories.
Get in touch with our Head of Volunteering, Joanne Reilly, at joanne.reilly@brainkind.org. Because at Brainkind, your time can change lives.